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Servicio de Voicebot con Inteligencia Artificial para la primera llamada de control ITCC para MAZ M.C.S.S. nº 11

Gerencia de MAZ Mútua de Accidentes de Trabajo y Enfermedades Profesionales de la Seguridad Social nº 11·Zaragoza, Spain·EUR 499k·Deadline Jul 09, 2026 · 15 days left·Open·Services
Sign up to saveOpen documentsTED notice
Structured notice only
60/100

Opportunity Score

Needs reviewMedium complexity
ServicesOpen
Why this score?

Opportunity

60 / 100

Complexity

60 / 100

Risk factors

Important procurement documents (PCAP, technical specifications, annexes) were not provided or analyzed. Bidders must o...

Requirement for ENS high level security certificate and adherence to LO 3/2018 data protection law. Non-compliance may...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 499k estimated value
  • Services contract
  • 1 lot
  • Duration 1 YEAR
  • AI voicebot service for first ITCC control call
  • Includes consulting, software development, and support
Show full summary

MAZ (mutua de accidentes) seeks an AI-powered voicebot service for the first ITCC control call. The tender is an open procedure for a 1-year contract (renewable for 1 year) valued at EUR 498,982. Award based on multiple quality criteria (85%) and price (15%). Submission deadline: 2026-07-09T21:59:00. Only the TED notice was analyzed; procurement documents were not examined.

Risks

Important procurement documents (PCAP, technical specifications, annexes) were not provided or analyzed. Bidders must o...

Requirement for ENS high level security certificate and adherence to LO 3/2018 data protection law. Non-compliance may...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • References of similar services (trabajos realizados)
  • Academic and professional qualifications of management and execution staff

Eligibility

  • Proven annual turnover (minimum not specified, but required)

Requirements may be incomplete.

Award Criteria

Lot 1

Certificado ENS nivel alto (Ver Anexo IX PCAP) — 15%

Buyer

Name

Gerencia de MAZ Mútua de Accidentes de Trabajo y Enfermedades Profesionales de la Seguridad Social nº 11

Location

Zaragoza, ESP

Website

www.maz.es

Buyer profile

Open profile

Identifier

50102610015001

Lots (1)

LOT-0000

Servicio de Voicebot con Inteligencia Artificial para la primera llamada de control ITCC para MAZ M.C.S.S. nº 11

AI voicebot service for first ITCC control call, including development, implementation, and support. Place of performance: Zaragoza, Spain (ES243). Duration 1 year, renewable for up to 1 additional year. Electronic submission in Spanish required.

ServicesEU fundedElectronic submission

EUR 499k

Estimated value

Location

ES243, Spain

Duration

1 YEAR

Category

IT services: consulting

Selection criteria

Quality

Deadline

Deadline Jul 09, 2026

Procurement Details

Publication date
08 Jun 2026
Notice type
Contract notice — standard
Languages
Spanish

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
394286-2026
Source notice ID
2f0f429d-1dbe-4f9d-bad1-f10c979a318f

Documents (1)

Procurement document 1

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