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RETELE ELECTRICE ROMANIA S.A.·Bucuresti, Romania·RON 25.3M | EUR 4.8M·Expired · May 10, 2026·Neg W Call·Services·Framework
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High valueStructured notice only
Original notice title

Servicii de implementare New CRM Grids

65/100

Opportunity Score

Needs reviewHigh complexity
ServicesFrameworkExpired
Why this score?

Opportunity

65 / 100

Complexity

70 / 100

Risk factors

Procurement documents (specifications, contract terms) were not analyzed; critical details on quality criteria, deliver...

Quality criteria (60% total) have no published description, risk of subjective scoring.

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • RON 25.3M estimated value
  • Framework procurement
  • Services contract
  • 1 lot
  • Implement a CRM platform by migrating CRM Grids to Salesforce Lightning
  • Manage business processes for end clients (consumers, producers, prosumers, developers, electricity suppliers)
Show full summary

This tender by RETELE ELECTRICE ROMANIA S.A. seeks a service provider to implement a CRM platform (migration of CRM Grids to Salesforce Lightning) under a 37-month framework agreement. The estimated maximum value is 25,336,353.89 RON. The procedure is a negotiated procedure with call for competition. Only the notice and structured data were analyzed; procurement documents were not examined.

Risks

Procurement documents (specifications, contract terms) were not analyzed; critical details on quality criteria, deliver...

Quality criteria (60% total) have no published description, risk of subjective scoring.

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Bidders must be legally registered with a relevant CAEN code corresponding to the contract object

Administrative

  • Submission must be electronic via SAP ARIBA
  • Tenders must be submitted in Romanian language

Requirements may be incomplete.

Award Criteria

Lot 1

Pretul ofertei

Lot 2

Quality criterion

Lot 3

Quality criterion

Lot 4

Quality criterion

Lot 5

Quality criterion

Buyer

Name

RETELE ELECTRICE ROMANIA S.A.

Location

Bucuresti, ROU

Buyer profile

Open profile

Identifier

RO 14507322

Lots (2)

LOT-0000

Default lot

Implementation of New CRM Grids (migration to Salesforce Lightning). Estimated minimum quantity: 6,505 man-days, maximum: 7,505 man-days. First sub-contract estimated at minimum 700 man-days and maximum 3,413 man-days. Maximum value of the largest sub-contract estimated at 11,566,215 RON. Framework maximum value: 25,336,353.89 RON.

ServicesFrameworkElectronic submission

RON 25.3M

Estimated value

Location

Romania

Category

Software implementation services

Deadline

Expired May 29, 2026

Lot 2

Lot 2

Obiectul general al prezentei achiziții constă în implementarea unei platforme CRM (Migrarea CRM Grids la Salesforce Lightning) cu scopul de a gestiona diversele procese de business pe baza unei solicitări din partea clienților (clienți finali: consumatori, producători, prosumatori, dezvoltatori, furnizori de energie electrică), pentru a îmbunătăți relațiile cu clienții, a optimiza procesele de business și a crește eficiența operaționala. Entitatea contractanta va raspunde in mod clar tuturor solicitarilor de clarificari sau informatiilor suplimentare in a 11 a zi, inainte de termenul limita stabilit pentru depunerea solicitarilor de participare, conform art.173 alin.(1) din Legea 99/2016, cu modificarile ulterioare. Numar zile pana la care se pot solicita clarificari inainte de data limita de depunere a solicitarilor de participare/ofertelor: 19 zile. Eventualele solicitari de clarificari la documentatia de atribuire vor fi solicitate in Sistemul de Achizitie SAP ARIBA. Raspunsul consolidat la eventualele solicitari de clarificari la documentatia de atribuire se va publica in SEAP.

Category

Technical computer support services

Procurement Details

Publication date
28 Apr 2026
Notice type
Contract notice — standard
Languages
Romanian

Reference metadata

Notice subtype
17
Notice version
1
Legal basis
32014L0025

Reference IDs

Tender ID
292368-2026
Source notice ID
7809de5d-58f8-4951-86e0-bdf5c007986d

Documents (2)

Procurement document 1Submission portal 1

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