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KlantContactSysteem

R.E.T. N.V.·Rotterdam, Netherlands·EUR 1.5M·Deadline Jul 08, 2026 · 14 days left·Restricted·Services·Framework
High value
60/100

Opportunity Score

Needs reviewMedium complexity
ServicesFrameworkOpen
Why this score?

Opportunity

60 / 100

Complexity

55 / 100

Risk factors

Critical procurement documents (tender guide) have not been analyzed; many details on scope, criteria, and terms are mi...

Award criteria are not disclosed; unknown how the contract will be awarded.

Submission deadline in 14 days

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 1.5M estimated value
  • Framework procurement
  • Services contract
  • 1 lot
  • Duration 5 YEAR
  • Software implementation services for a customer contact system
  • 5-year framework agreement (framework agreement type: fa-mix)
Show full summary

This tender by R.E.T. N.V. (Rotterdam, Netherlands) is a restricted procedure for a 5-year framework agreement for software implementation services for a customer contact system. The estimated value is €1,500,000 for the single lot. Submission must be electronic in Dutch by 2026-07-08 08:00. Key details such as selection and award criteria are not provided in the notice, and procurement documents (tender guide) have not been analyzed.

Risks

Critical procurement documents (tender guide) have not been analyzed; many details on scope, criteria, and terms are mi...

Award criteria are not disclosed; unknown how the contract will be awarded.

Submission deadline in 14 days

Restricted procedure — pre-qualification required

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Restricted procedure: pre-qualification required

Administrative

  • Electronic submission allowed via Mercell platform
  • Submission language: Dutch (NLD)

Buyer

Name

R.E.T. N.V.

Location

Rotterdam, NLD

Buyer profile

Open profile

Identifier

24292838

Lots (1)

LOT-0000

KlantContactSysteem

Implementation of a customer contact system, including software implementation services, potentially covering development, integration, and maintenance over 5 years. Full details are in the tender guide.

ServicesFrameworkElectronic submission

EUR 1.5M

Estimated value

Location

Netherlands

Duration

5 YEAR

Category

Software implementation services

Deadline

Deadline Jul 08, 2026

Procurement Details

Publication date
21 Apr 2026
Notice type
Contract notice — standard
Languages
Dutch

Reference metadata

Notice subtype
17
Notice version
1
Legal basis
32014L0025

Reference IDs

Tender ID
274473-2026
Source notice ID
71f639c6-da91-459c-a016-eb66e080018a

Documents (1)

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