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Support for IT helpdesk service center

DRV Bund Einkaufsmanagement·Berlin, Germany·Deadline Jul 29, 2026 · 22 days left·Open·Services·Framework
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Original notice title

Germany – IT services: consulting, software development, Internet and support – Unterstützung IT-Helpdesk Servicecenter

0/100

Opportunity Score

High riskLow complexity
ServicesFrameworkOpen
Why this score?

Opportunity

0 / 100

Complexity

0 / 100

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Award Criteria

Lot 1

gem. Wertungsmatrix — 40%

Buyer

Name

DRV Bund Einkaufsmanagement

Location

Berlin, DEU

Identifier

992-80003DRVB1-17

Activity

Social protection

Lots (1)

LOT-0000

Unterstützung IT-Helpdesk Servicecenter

Die Deutsche Rentenversicherung Bund beabsichtigt den Abschluss eines EVB-IT- Dienstvertrages für externe IT-Dienstleisterunterstützung für das Servicecenter des gemeinsamen Rechenzentrums (Service Desk-Agent) Geplanter Leistungszeitraum: Vertragsbeginn: 09/2026 Vertragsende: 08/2030

ServicesFrameworkEU fundedElectronic submission

Location

Berlin, Germany

Duration

48 MONTH

Category

IT services: consulting

Selection criteria

Quality

Procurement Details

Publication date
28 Jun 2026
Notice type
Contract notice — standard
Languages
German

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
444208-2026

Documents (2)

Procurement document 1Submission portal 1

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