Hardware and software for call recording system expansion
Original notice title
Suministro de equipamiento hardware, licencias software y servicios de instalación, configuración y mantenimiento, para la ampliación del sistema de grabación de llamadas en el Servicio Andaluz de Teleasistencia que presta la Agencia de Servicios Sociales y Dependencia de Andalucía
Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
40 / 100
Risk factors
Second lot lacks essential details; may hide additional requirements or constraints.
No eligibility requirements specified; may be detailed only in procurement documents.
Submission deadline in 14 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- EUR 247.3k estimated value
- Supplies contract
- 2 lots
- Duration 24 MONTH
- Supply of hardware equipment
- Software licenses
Show full summary
This tender by the Agencia de Servicios Sociales y Dependencia de Andalucía (Spain) seeks supply of hardware, software licenses, installation, configuration, and maintenance services to expand the call recording system for the Andalusian Telecare Service. It is an open procedure with one clearly defined lot (LOT-0001) and a second lot with incomplete data. The estimated total value is €247,269.35, with a 24-month duration. Submission deadline is 2026-07-08 13:00 CET. Award criteria include price and quality. Only the TED XML notice was analyzed; full procurement documents were not reviewed.
Risks
Second lot lacks essential details; may hide additional requirements or constraints.
No eligibility requirements specified; may be detailed only in procurement documents.
Submission deadline in 14 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Open procedure
Administrative
- Electronic submission required via SIREC platform
- Submission in Spanish only
Award Criteria
Lot 1
Buyer
Name
Agencia de Servicios Sociales y Dependencia de Andalucía
Location
Sevilla, ESP
Buyer profile
Identifier
Q4100811A
Lots (2)
LOT-0001
Suministro de equipamiento hardware, licencias software y servicios de instalación, configuración y mantenimiento, para la ampliación del sistema de grabación de llamadas en el Servicio Andaluz de Teleasistencia que presta la Agencia de Servicios Sociales y Dependencia de Andalucía
Supply of hardware, software licenses, and services for call recording system expansion. Includes installation, configuration, and maintenance. Duration 24 months. Value €247,269.35.
EUR 247.3k
Estimated value
Duration
Category
Selection criteria
Deadline
Award details
Additional CPV codes
Value note
Show original TED data
Original TED description
Suministro de equipamiento hardware, licencias software y servicios de instalación, configuración y mantenimiento, para la ampliación del sistema de grabación de llamadas en el Servicio Andaluz de Teleasistencia que presta la Agencia de Servicios Sociales y Dependencia de Andalucía
Lot 2
Lot 2
Second lot with incomplete data. Only additional CPV 72267100 and quality award criteria are provided; no title, value, or deadline.
Category
Procurement Details
- Publication date
- 08 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- Spanish
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 391966-2026
- Source notice ID
- c253ac15-448a-4d79-ab55-bf9547e0875c
Documents (2)
Similar tenders
Spain – Miscellaneous software package and computer systems – Suministro de licencia de Máximo Application Suite (MAS) en movilidad de SaaS Gestionado por IBM para la Empresa Municipal de Transportes de València S.A.U (Medio Propio)
Poland – IT services: consulting, software development, Internet and support – Dostawa, wdrożenie oraz świadczenie usług utrzymania narzędzi informatycznych przeznaczonych do obsługi procesów kontrolingowych oraz obiegu dokumentów wraz z dostawą infrastruktury serwerowej
Spain – Telecommunications-infrastructure maintenance services – Contratación del los servicios de mantenimiento, soporte y servicios de operación de la infraestructura de comunicaciones de la Diputación Provincial de A Coruña
Germany – IT services: consulting, software development, Internet and support – Rahmenvereinbarung über Externe Unterstützungsleistungen im Bereich IT-Infrastruktur und Endnutzer
Germany – Servers – Vergabeverfahren zum Abschluss einer Rahmenvereinbarung zur Lieferung von GPU-Servern (NVIDIA DGX- und HGX-Systeme) und NVIDIA InfiniBand-Technologie
Ireland – Portfolio management services – 2025/028 Establishment of Framework Agreement for the provision, implementation, hosting and on-going support and maintenance of a Portfolio Management System (PMS)
Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
40 / 100
Risk factors
Second lot lacks essential details; may hide additional requirements or constraints.
No eligibility requirements specified; may be detailed only in procurement documents.
Submission deadline in 14 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications