Servicio de seguimiento y gestión de incidencias de mantenimiento en los inmuebles de MC Mutual
Opportunity Score
Why this score?
Opportunity
55 / 100
Complexity
30 / 100
Risk factors
No procurement documents were analyzed; bidder may miss critical requirements or contractual terms.
Submission only in Spanish; non-Spanish speakers may need translation support, increasing costs.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- EUR 333.9k estimated value
- Services contract
- 1 lot
- Duration 1 YEAR
- Call centre/helpdesk services for maintenance incident tracking and management.
- Service covers properties of MC Mutual.
Show full summary
This is an open procedure tender for call centre/helpdesk services related to maintenance incident tracking and management for MC Mutual's properties in Barcelona, Spain. The contract is for 1 year with extension options (up to 3 additional years). Award is 70% price and 30% quality. Eligibility requires annual turnover, relevant references, and professional qualifications. Only Spanish language accepted. Estimated value is €333,921. No procurement documents were analyzed.
Risks
No procurement documents were analyzed; bidder may miss critical requirements or contractual terms.
Submission only in Spanish; non-Spanish speakers may need translation support, increasing costs.
Submission deadline in 5 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Duration: 1 year with possible extensions (normal and special prorrogas) up to 3 additional years.
Administrative
- Electronic submission required.
- Submission language: Spanish only.
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Name
Dirección General de la Mutual Midat Cyclops, Mutua Colaboradora con la Seguridad Social, nº 1
Location
Barcelona, ESP
Buyer profile
Identifier
50254410043881
Lots (1)
LOT-0000
Servicio de seguimiento y gestión de incidencias de mantenimiento en los inmuebles de MC Mutual
Maintenance incident tracking and management services for MC Mutual's properties. Duration 1 year, extendable. Place of performance: Barcelona, Spain.
EUR 333.9k
Estimated value
Location
Duration
Category
Selection criteria
Deadline
Award details
Value note
Show original TED data
Original TED description
Servicio de seguimiento y gestión de incidencias de mantenimiento en los inmuebles de MC Mutual
Procurement Details
- Publication date
- 04 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- Spanish
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 385560-2026
- Source notice ID
- 728474ed-b6b5-4b86-b2ce-47d57fd95d7d
Documents (1)
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Opportunity Score
Why this score?
Opportunity
55 / 100
Complexity
30 / 100
Risk factors
No procurement documents were analyzed; bidder may miss critical requirements or contractual terms.
Submission only in Spanish; non-Spanish speakers may need translation support, increasing costs.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications