Claims handling for personal liability insurance
Original notice title
Schadebehandeling Aansprakelijkheidsverzekering Particulieren (AVP)
Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
40 / 100
Risk factors
The structured data lists a second lot with only price award criteria and null deadline, suggesting a data issue. This...
Eligibility criteria are not provided in the notice; they are referenced to ESPD. Tenderers must ensure they meet poten...
Submission deadline in 13 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- EUR 352.5k estimated value
- Services contract
- 2 lots
- Handling all property and personal injury claims under the AVP, both under the own risk (up to €25,000) and for insurer risk.
- Directing claims above the own risk to the insurer.
Show full summary
This tender by Centraal Orgaan opvang asielzoekers (COA) seeks a service provider for the management and handling of claims under the Personal Liability Insurance (AVP), including claims handling, advisory services, and regression. The contract is for 40 months with an estimated value of €352,500. The procedure is open, with submission via Tenderned. Only one lot is fully described; a second lot appears incomplete in the structured data.
Risks
The structured data lists a second lot with only price award criteria and null deadline, suggesting a data issue. This...
Eligibility criteria are not provided in the notice; they are referenced to ESPD. Tenderers must ensure they meet poten...
Submission deadline in 13 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Provide a planning with milestones of the implementation period.
Administrative
- Submit a plan van aanpak (approach plan) describing implementation and organization of claim handling.
- Submit price components in Bijlage D – Prijzenblad (fixed tariff per property claim, fixed tariff per personal injury claim, and average tariff for expert services).
Award Criteria
Lot 1
Lot 2
Buyer
Name
Centraal Orgaan opvang asielzoekers (COA)
Location
Den Haag, NLD
Website
Identifier
37648401
Lots (2)
LOT-0000
Schadebehandeling Aansprakelijkheidsverzekering Particulieren (AVP)
Management and handling of AVP claims, including all property and personal injury claims under the deductible (up to €25,000) and above, claims acceptance, processing, and advisory services.
EUR 352.5k
Estimated value
Location
Category
Deadline
Award details
Additional CPV codes
Value note
Show original TED data
Original TED description
De Opdracht betreft het beheer en behandelen van schades die voortvloeien uit de AVP en het adviseren over de Aansprakelijkheidsverzekering Particulieren (hierna: AVP) door middel van: • Het behandelen van alle zaak en letselschades vallend onder het AVP, zowel onder het eigen risico (AVP wordt deels onder eigen risico gevoerd tot €25.000,-) als voor risico verzekeraar; • Doorgeleiding van schades boven het eigen risico richting de verzekeraar; • Schadeclaims te accepteren, te beoordelen en af te wikkelen; • Verwerken van mutaties; • Gevraagd en ongevraagd adviseren over algemene verzekeringskwesties en marktontwikkelingen behorend bij de AVP; • Het tijdig signaleren en adviseren over de mogelijkheid om regres te nemen respectievelijk verhaal op derden te zoeken. 352.500,00
Lot 2
Lot 2
Lot details not provided in structured data; only award criteria (price) and null deadline are present.
Procurement Details
- Publication date
- 18 May 2026
- Notice type
- Contract notice — standard
- Languages
- Dutch
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 340937-2026
- Source notice ID
- 5bf61d70-7913-4d69-bd36-43f637b47447
Documents (1)
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Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
40 / 100
Risk factors
The structured data lists a second lot with only price award criteria and null deadline, suggesting a data issue. This...
Eligibility criteria are not provided in the notice; they are referenced to ESPD. Tenderers must ensure they meet poten...
Submission deadline in 13 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications