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Service desk

BANQUE DE FRANCE - Direction des Achats·39 rue Croix des Petits Champs, France·EUR 4.4M·Deadline Jul 10, 2026 · 16 days left·Neg W Call·Services·Framework
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High valueStructured notice only
Original notice title

France – Computer-related services – Service desk

60/100

Opportunity Score

Needs reviewMedium complexity
ServicesFrameworkOpen
Why this score?

Opportunity

60 / 100

Complexity

40 / 100

Risk factors

Award criteria are not specified. This could lead to uncertainty in preparing a competitive offer.

Submission deadline is only about 22 days from publication. This may be insufficient for preparing a thorough response.

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 4.4M estimated value
  • Framework procurement
  • Services contract
  • 1 lot
  • Duration 48 MONTH
  • Service desk support for users of information systems of GIE Alliance IT
  • Assistance and support services primarily at contractor's premises, but also at buyer's/client's locations
Show full summary

This tender is for service desk support services for GIE Alliance IT, a group comprising Banque de France and CDC Informatique. It is a single-lot framework agreement for 48 months, with an estimated value of EUR 4,400,000 and a maximum framework value of EUR 5,300,000. The procedure is negotiated with call for competition. Submission deadline is 2026-07-10. Key details: electronic submission required, documents in French only, place of performance in France (Paris region). Award criteria are not specified in the notice, which poses a risk. The tender appears suitable for SMEs and is EU-funded according to structured data, though the XML notice indicates no EU funds, creating a minor inconsistency.

Risks

Award criteria are not specified. This could lead to uncertainty in preparing a competitive offer.

Submission deadline is only about 22 days from publication. This may be insufficient for preparing a thorough response.

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Provide service desk support for 48 months
  • Maximum framework value EUR 5,300,000

Administrative

  • Electronic submission is mandatory

Requirements may be incomplete.

Buyer

Name

BANQUE DE FRANCE - Direction des Achats

Location

39 rue Croix des Petits Champs, FRA

Buyer profile

Open profile

Identifier

57210489100013

Lots (1)

LOT-0001

Service desk

Provision of assistance and support to users of the information systems of GIE Alliance IT (Banque de France and CDC Informatique). Services will be performed mainly at the contractor's premises or at the buyer's/client's premises. This is a 48-month framework agreement with a maximum value of EUR 5,300,000.

ServicesFrameworkEU fundedElectronic submissionSME suitable

EUR 4.4M

Estimated value

Location

FR101, France

Duration

48 MONTH

Category

Computer-related services

Deadline

Deadline Jul 10, 2026

Procurement Details

Publication date
18 Jun 2026
Notice type
Contract notice — standard
Languages
French

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
424619-2026

Documents (1)

Procurement document 1

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