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Renewal of Emergency Call and Information System NISYS

Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft·Berlin, Germany·Expired · Jun 12, 2026·Neg W Call·Supplies·Framework
Structured notice only
Original notice title

Erneuerung des Notruf- und Informationssystems (NISYS)

65/100

Opportunity Score

Needs reviewHigh complexity
SuppliesFrameworkExpired
Why this score?

Opportunity

65 / 100

Complexity

85 / 100

Risk factors

Failure to meet any of the strict reference criteria (e.g., required product match, minimum project value, timeframe) l...

No budget or estimated value published; potential for low profitability if costs exceed expectations.

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • Framework procurement
  • Supplies contract
  • 3 lots
  • Duration until Aug 2035
  • Supply, implementation, maintenance, service, and further development of a comprehensive emergency call and information system (NISYS) for Berlin U-Bahn
  • Integration of approx. 50 control room operator stations and 60 workstations
Show full summary

The tender is for the renewal of the emergency call and information system (NISYS) for Berlin's U-Bahn, issued by Berliner Verkehrsbetriebe (BVG). It is a negotiated procedure with prior call for competition under the EU Utilities Directive (SektVO). The contract covers delivery, implementation, maintenance, service, and further development of the system, including integration of cameras, control room positions, and other components. The contract is a framework agreement with optional extensions and additional framework agreements for modules. The participation deadline has been extended to 12 June 2026 at 10:00. No estimated value is provided. The tender is limited to German language and requires extensive eligibility criteria including high insurance, turnover, and references.

Risks

Failure to meet any of the strict reference criteria (e.g., required product match, minimum project value, timeframe) l...

No budget or estimated value published; potential for low profitability if costs exceed expectations.

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Participation in negotiated procedure with prior call for competition

Administrative

  • Submission of participation request via the e-procurement platform
  • All communication and submission in German only

Requirements may be incomplete.

Award Criteria

Lot 1

A-Kriterien

Lot 2

Quality criterion

Lot 3

Quality criterion

Lot 4

Quality criterion

Lot 5

Price criterion

Buyer

Name

Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft

Location

Berlin, DEU

Identifier

0204:11-2000016000-38

Lots (17)

LOT-0000

Erneuerung des Notruf- und Informationssystems (NISYS)

Main lot covering the entire NISYS system: delivery, implementation, maintenance, service, and support. Includes integration of approx. 50 control room positions, 60 workstations, 8,000 cameras (1,000 analog), 500 contacts on 190 stations. Optional service/maintenance extension (max 2 years). Framework agreements for VMS-7, VMS-8, EMS-4, EMS-5, training, development, planning. Spare parts package with max value 350,000 EUR. General contractor responsibility.

SuppliesFrameworkElectronic submission

Category

Software package and information systems

Lot 2

Lot 2

Additional lot with CPV code 48800000 (Information systems).

Category

Information systems and servers

Lot 3

Lot 3

Additional lot with CPV code 30210000 (Data-processing machines).

Category

Data-processing machines

Lot 4

Lot 4

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Information systems and servers

Lot 5

Lot 5

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Data-processing machines

Lot 6

Lot 6

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Computer-related equipment

Lot 7

Lot 7

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Radio

Lot 8

Lot 8

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Software programming

Lot 9

Lot 9

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Custom software development services

Lot 10

Lot 10

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

System and support services

Lot 11

Lot 11

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Data-processing services

Lot 12

Lot 12

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Database and operating software package

Lot 13

Lot 13

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Networking software package

Lot 14

Lot 14

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Repair

Lot 15

Lot 15

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Repair

Lot 16

Lot 16

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

Electronic

Lot 17

Lot 17

"Lieferung, Implementierung, Wartung, Service und Support sowie Weiterentwicklung eines Notruf- und Informationssystems (NISYS)"

Category

IT services: consulting

Procurement Details

Publication date
27 May 2026
Notice type
Contract notice — standard
Languages
German

Reference metadata

Notice subtype
17
Notice version
1
Legal basis
32014L0025

Reference IDs

Tender ID
366401-2026
Source notice ID
2ea1258e-7c1b-4063-9579-db8128b5f7a4

Documents (2)

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