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Aquisição de serviços de atendimento

Banco de Portugal·Lisboa, Portugal·EUR 757.9k·Deadline Jun 24, 2026 · 0 days left·Restricted·Services
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Structured notice only
60/100

Opportunity Score

Needs reviewLow complexity
ServicesOpen
Why this score?

Opportunity

60 / 100

Complexity

30 / 100

Risk factors

Restricted procedure with maximum 2 candidates, reducing competitive pressure.

Procurement documents not analyzed; may contain critical requirements (e.g., SLAs, penalties).

Submission deadline in 0 days

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 757.9k estimated value
  • Services contract
  • 1 lot
  • Customer-care services (79342320).
Show full summary

Tender by Banco de Portugal for acquisition of customer-care services. Restricted procedure, single lot, estimated value €757,945.15, duration 12 months, place of performance Castelo Branco, Portugal. Award criteria based on price. Submission deadline 2026-06-24.

Risks

Restricted procedure with maximum 2 candidates, reducing competitive pressure.

Procurement documents not analyzed; may contain critical requirements (e.g., SLAs, penalties).

Submission deadline in 0 days

Restricted procedure — pre-qualification required

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Administrative

  • Restricted procedure: only pre-qualified bidders can submit tenders.
  • Electronic submission required.
  • Language of submission: Portuguese.

Requirements may be incomplete.

Award Criteria

Lot 1

Outros

Buyer

Name

Banco de Portugal

Location

Lisboa, PRT

Identifier

500792771

Lots (1)

LOT-0000

Aquisição de serviços de atendimento

Acquisition of customer-care services. Single lot covering all services.

ServicesElectronic submission

EUR 757.9k

Estimated value

Location

Portugal

Category

Customer-care services

Deadline

Deadline Jun 24, 2026

Procurement Details

Publication date
25 May 2026
Notice type
Contract notice — standard
Languages
Portuguese

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
355277-2026
Source notice ID
16ef36a5-79dc-4606-bff2-c0a314947c40

Documents (2)

Procurement document 1Submission portal 1

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